Auction Rules & Regulations
Access clear requirements on bidding eligibility, international customs compliance, wire transfer deadlines, and port-to-port logistics.
Frequently Asked Questions
Bidding & Licensing
Payments & Fees
Who is eligible to bid?
What payment methods are accepted?
Licensed automotive dealers, registered wholesalers, and international exporters with valid business credentials may participate in all bidding blocks.
We accept secure bank wire transfers. All payments must clear within two business days of the auction close to avoid late fees.
Are public buyers permitted?
Are there storage fees?
Public buyers may bid exclusively on designated clean-title inventory. Repo and dealer-only blocks require active dealer credentials.
Vehicles must be picked up within three days. After this window, a daily storage fee is assessed prior to gate release.
Titles & Export
Shipping & Logistics
How long does title delivery take?
Do you arrange ocean transport?
Clean titles are processed immediately and dispatched via secure courier within ten business days following complete payment clearance.
Yes, our logistics team coordinates port-to-port ocean freight, container loading, and ground transport to major shipping terminals.
Do you handle export customs?
Can I use my own carrier?
We provide complete US customs documentation and export title validation for all international shipments departing from domestic ports.
Authorized transport companies may retrieve vehicles during normal gate hours. Transporters must present the official release form.
Still Have Questions?
Contact our dedicated support desk for immediate assistance with licensing, international customs, or port-to-port transport coordination.